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Mind the Gap: Overcoming the Top 10 Adversities of Technology Implementations

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Despite numerous universal external hurdles, there are 10 main, internal challenges that need to be addressed in order to achieve a successful technology implementation. A word of caution for corporate executives: Mind the implementation gap. Most managers know that strategic implementation of technology projects is critical to their organizations’ high-performance objectives.

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Andy Balgord

Let’s Talk About CX

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