With so many solution vendors jumping on the “CX” bandwagon, it can be difficult to identify technologies that truly support your unique Customer Experience goals.
In the second webinar of the series, we offer insight that could help you better understand which CX technologies, features and strategies you COULD explore versus those that you SHOULD explore.
Join us to learn how you can cut through the noise and make the right technology investments to support your CX strategy and vision.
This 30-minute session covers:
– Key findings from our work in CX technology consulting
– Steps for developing a strategic approach to CX technology
– Things to consider when exploring CX technology solutions
Latest posts by Avtex (see all)
- The State of Customer Experience in 2018 and Beyond - December 21, 2018
- 5 Competencies You Need For CX Innovation - December 13, 2018
- CX Technology — Could vs. Should: Finding the Sweet Spot in CX Technology - November 9, 2018