WHO WE ARE
Avtex, we focus on optimizing our clients' interactions with their customers, employees, partners and prospects through the use of communication and collaboration technologies.
PRODUCTS
At Avtex we have partnered with market leaders Microsoft and Interactive Intelligence to offer a comprehensive set of products and technologies along with innovating our own products.
- SharePoint
- Dynamics CRM
- Lync
- Office 365
- System Center
- Azure
- .NET
- Silverlight
- Kinect
- Windows Phone
- SQL Server
SERVICES
We have built strong teams that can tackle virtually any technical challenge in order to deliver solutions that truly optimize our clients interactions with their customers.
SOLUTIONS
Avtex is an all in one provider of solutions that address the entire organization. We have worked hard to create a comprhensive set of solution offerings.
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- Healthcare
PORTFOLIO
The Proof is in our work. At Avtex we take pride in implementing, integrating and innovating successful solutions for our customers.
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Avtex Heartbeat

HeartBeat is an Avtex-created application designed to provide a health check on your CIC system and to make sure your system is functioning correctly. Every 10 minutes the Avtex Heartbeat Server calls your CIC server and checks to see that it is working through a DTMF handshake. If your CIC server does not respond, then your team and our team can be alerted by phone and by email immediately.

Avtex’s HeartBeat sends a notification via email, by phone or both to alert your IT Department when your CIC system is not working properly.

Interested in HeartBeat?

Designed for CIC

The Avtex HeartBeat solution was designed and developed by Avtex engineers to work with the CIC platform from Interactive Intelligence.

Upcoming Events

ATA Midwest Chapter Event: "The Joy of Building Successful Leaders in your Contact Center"

Join the ATA Midwest chapter on May 17th for this event in which Sandra Steen will explore the proven concepts and models of great leaders based of her years of experience as well as proven research.

Omaha, NE | May 17, 2012 09:00 AM
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The Time is Now! Microsoft Lync is here - Indianapolis, IN

Please join us for demonstration filled seminar focusing on the unified communications features of Microsoft Lync. Lync combines the features of a traditional IP PBX along with instant messaging, presence, video and web conferencing to improve communication and lower costs.

Indianapolis, IN | May 31, 2012 08:30 AM
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The time is now! Microsoft Lync is here - Omaha, NE

Please join us for demonstration filled seminar focusing on the unified communications features of Microsoft Lync. Lync combines the features of a traditional IP PBX along with instant messaging, presence, video and web conferencing to improve communication and lower costs.

Omaha, NE | Jun 26, 2012 08:30 AM
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View All Avtex Events

Avtex, we focus on optimizing our clients' interactions with their customers, employees, partners and prospects through the use of communication and collaboration technologies.

At Avtex we have partnered with market leaders Microsoft and Interactive Intelligence to offer a comprehensive set of products and technologies along with innovating our own products.

We have built strong teams that can tackle virtually any technical challenge in order to deliver solutions that truly optimize our clients interactions with their customers.

Avtex is an all in one provider of solutions that address the entire organization. We have worked hard to create a comprhensive set of solution offerings.

View By Category

View By Industry

The Proof is in our work. At Avtex we take pride in implementing, integrating and innovating successful solutions for our customers.

View By Industry

View By Product

View By Solution

Avtex Heartbeat

Avtex’s HeartBeat sends a notification via email, by phone or both to alert your IT Department when your CIC system is not working properly.

Interested in HeartBeat?

Designed for CIC

Upcoming Events

ATA Midwest Chapter Event: "The Joy of Building Successful Leaders in your Contact Center"

The Time is Now! Microsoft Lync is here - Indianapolis, IN

The time is now! Microsoft Lync is here - Omaha, NE

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