Professional Technology Training Classes

Avtex offers public training courses focused on Genesys, formerly Interactive Intelligence, PureConnect (CIC) and PureCloud technologies. These regularly scheduled courses offer you the opportunity to educate new employees and refresh or expand existing employee knowledge by introducing them to areas of a product you may not be currently utilizing. Our courses can also give you a head start on a product you may be considering adding to your current solution.

Join others from various companies to learn the product features and functionalities in a safe instructor led online environment.

22sep10:00 am1:00 pmAvtex Public Training Series: Interaction Attendant Fundamentals10:00am - 1:00pm CST

22sep2:00 pm3:00 pmAvtex Public Training Series: Moving from Interaction Supervisor 3.0 to ICBM Supervisor2:00pm - 3:00pm CST

25sep11:30 am12:00 pmAvtex Public Training Series: Scheduled Reports11:30am - 12:00pm CST

25sep1:00 pm4:00 pmAvtex Public Training Series: CIC Interaction Administrator1:00pm - 4:00pm CST

29sep10:00 am12:00 pmAvtex Public Training Series: Interaction Connect: Contact Center Agent10:00am - 12:00pm CST

29sep1:00 pm2:30 pmAvtex Public Training Series: ICBM Quality Manager1:00pm - 2:30pm CST