Resources for you

Case Studies

Netgain

Efficient for Clients and Agents, Exceptional Customer Experience Management

Netgain, a healthcare information technology outsourcing company, was founded to provide a better-way of implementing, maintaining, and supporting technology for businesses who were not in the business of technology. Their contact center solution is efficient for clients and Agents which creates an exceptional customer experience.

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ACT

Charting a path to the Cloud by building a roadmap for success.

The ACT organization is best known for its popular college admissions and placement test taken by over a million high school students each year. Learn how they transitioned into the Cloud and in turn saw a significant shift in the ease of managing their hosted environment.

 

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Ardent Mills

A seamless Cloud situation for improved operations, efficient IT solutions, and reliable support.

Read how Avtex helped Ardent Mills get up and running as a brand new business with Microsoft Office 365.

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Red Wing Shoes

A commitment to innovation and user management for a great customer experience.

Read how Avtex helped Red Wing Shoes deploy Microsoft Office 365 and helped improve their IT process and increased their efficiencies.

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LifeSource

More focus on business initiatives by leveraging cloud technology.

Read how Avtex helped LifeSource move their SharePoint into the Cloud and help them continue their brand into their intranet site to create a seamless experience for their team members.

 

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Modern Woodmen

Dynamics CRM reshapes the way Modern Woodmen does business.

Avtex helped Modern Woodmen replace for their “thick client” client management system after the home-grown application had outgrown its original purpose and had started to show signs of age. 

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Garland, Texas

Streamlining Complex Inspection Operations Via CRM Deployment and Integration

Garland enjoys a rich history that has shaped it into the thriving metropolitan-area city that offers its residents and businesses a high quality of life, excellent educational and workforce development opportunities, and is enhanced by community leadership and partners. Garland is proud of its affordable and business-friendly climate.

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Sun Country Airlines

Improving employee communication Challenge Solution Benefits while IT maintains control.

Read how by moving Outlook access into the cloud, Sun Country was able to provide high availability to of their users with hardware.

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Red Wing Shoes

A commitment to world-class consumer and customer experience.

Read how Avtex helped Red Wing Shoes with their "Customer WOW!" initiative to help increasing value to customers through a commitment to a world-class consumer and customer experience in order to grow revenue, earnings and long-term shareholder value.

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Tennant

Using Microsoft SharePoint to deliver on key CMS requirements.

Tennant Company, a worldwide manufacturer of cleaning equipment leaned on Avtex to help deliver a world-class website that delivers on key Content Management requirements including content publishing, language translation, responsive web design and digital asset management.

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Language Access Network

Improving the Patient Experience as a Highly Trained Interpreter.

Read how Avtex helped Language Access Network integrate a variety of technologies to create a video remote interpreting service that is brought to life through wireless mobile Martti™(My Accessible Real-Time Trusted Interpreter) touchscreen units.

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Nautilus

Creating an Effective CX Strategy to Improve Customer Service.

Read how Avtex employed the Customer Experience Optimization (CXO) approach to help Nautilus improve their customer experience and increase the effectiveness of their customer care organization.

 

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