Avtex services customers from all over the United States and internationally. Below are a few examples of the work we have done for our many clients.

Universal Queuing and IVR Help This Multinational Direct
Selling Firm Reduce Costs and Enhance Customer Service
pdf 1.2M

Delta Dental Plan of Illinois Hit Record-High Service Levels Using Our Communications Software by Interactive Intelligence
pdf 1.2M

This Student Loan Servicing Firm Re-Vamped Its Communications System
for Improved Efficiencies and Unprecedented Customer Service
pdf 1.2M

Supply Chain Services Supplier Used Web Self-Service and KM to Improve
Customer Service and Reduce Costs
pdf 1.2M

A Magazine Subscription Fulfillment Company
Increased Client Retention & Differentiates
Service Offerings Using Speech Recognition
pdf 1.2M

Integrated Interactive Intelligence Solution Projected to Double Digital River’s Customer Service Response Capabilities
pdf 1.2M
Delta Dental Used Our “All-in-One” Communications System to Cost-Effectively Support Distributed Workers
pdf 1.2M