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ICBM Recorder

ICBM Recorder

PureConnect Training

Event details

  • March 22, 2019
  • 1:00PM to 2:30PM

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ICBM Recorder

1:00PM to 2:30PM
March 22, 2019

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ICBM Recorder

1:00PM to 2:30PM
March 22, 2019

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The ICBM Recorder module provides access to build searches, and display stored recordings​. This course teaches your Supervisors and Quality Assurance Representatives how to:

• Use attributes to search for and retrieve interaction recordings

• Playback audio and screen recordings

• Utilize the bookmark and tagging features to mark recordings for future use

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