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PureCloud End User / Agent

PureCloud End User / Agent

PureCloud Training

Event details

  • March 15, 2019
  • 3:00PM to 4:00PM

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PureCloud End User / Agent

3:00PM to 4:00PM
March 15, 2019

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PureCloud End User / Agent

3:00PM to 4:00PM
March 15, 2019

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PureCloud is a cloud based omni-channel contact center platform leveraging Amazon Web Services.​ As a business user or contact center agent, we will take you though the features of this robust platform. By the end of this session you will:

• Understand how to managing incoming and outgoing interactions

• Manage your status and availability

• View your performance metrics

Let’s Talk About CX