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WEBINAR: The State of Customer Experience in 2018 and Beyond

WEBINAR: The State of Customer Experience in 2018 and Beyond

Avtex Events

Event details

  • December 19, 2018
  • 10:30AM to 11:00AM

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WEBINAR: The State of Customer Experience in 2018 and Beyond

10:30AM to 11:00AM
December 19, 2018

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WEBINAR: The State of Customer Experience in 2018 and Beyond

10:30AM to 11:00AM
December 19, 2018

PRINT

2018 is drawing to a close and there have been some exciting developments on the Customer Experience front. Year-end is a great time to look back and reflect on all that’s occurred over the past 365 days, and to look forward to all that’s to come.

Join Avtex leaders from multiple departments as we examine the events of 2018 and make predictions for CX developments in 2019.

During this 30-minute webinar, we’ll discuss a number of interesting questions and topics, including:

  • Impactful CX innovations
  • AI’s role in customer interactions
  • Omni channel visibility and orchestration
  • Experience design
  • Journey mapping and its ever-evolving role in CX
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