Core Platforms and Avtex Innovation

At Avtex we have partnered with market leaders Microsoft and Interactive Intelligence to offer a comprehensive set of products and technologies that we use to design solutions for our clients.  We have also invested in developing our own products that build on the platforms from Microsoft and Interactive Intelligence.

Microsoft

Avtex is a long standing Microsoft Gold Certified partner providing technical services and consulting on the following Microsoft products and technologies. 

Interactive Intelligence

Avtex is a Interactive Intelligence Platinum Elite partner and we provide consulting and implementation services around the following tools from Interactive Intelligence.

Avtex Products

At Avtex we have created a number of products that help our clients with common scenarios including contact center optimization, unified communications and more.

• SharePoint
• Dynamics CRM
• Lync
• Office 365
• System Center
• .NET
• Silverlight
• Windows Phone
• SQL Server
• Azure
• Kinect

• Customer Interaction Center
• Hosted Contact Center
• Interaction Dialer
• Interaction Optimizer
• Interaction Recorder
• Interaction Analyzer
• Interaction Process Automation

• Interaction Portal
• Elle
• Video Kiosk
• Crew Dispatch
• CRM Dialer
• InfoSweeper
• TimeSweeper
• RoboReports
• iSurvey
• Clone
• HeartBeat
• Speech-Enabled Directory
• Wrap
• QStats