CityWatch™ is a full-featured, outbound and inbound notification system that enables you to quickly, accurately, and automatically send emergency and informational messages to literally thousands of contacts via phone, cell phone, email, text & SMS messaging and fax. CityWatch™ is available in 3 implementation options, On your PREMISE, HOSTED in our data centers or CAPACITY ON DEMAND which is a Combination of both Premise and Hosted.
CityWatch™, the most widely-used Alert Notification System, is designed to provide an integrated and cost-effective alert notifications for numerous markets. Thousands of organizations and municipalities across the nation are implementing notification systems to address communication needs, to respond to Homeland Security requirements and to deliver important time-sensitive information.
Emergency notifications is the heart of the CityWatch™ platform. This powerful feature empowers users to send emergency or informational messages to phones (land line and cellular), fax, pagers, e-mail, PDAs and wireless devices, and more simultaneously. An outbound notification can be initiated in minutes of an event occurence. Customizable solutions allow you to design a system or service with the appropriate number of ports (phone lines) to quickly and effectively distribute notifications for your specific community needs.
- Notification messages can be pre-configured or created "on-the-fly" by recording and/or typing the notification information
- Literally thousands of call lists can be created with unlimited contacts per list
- Notify multiple lists with one notification
- Comprehensive reports automatically delivered to user via e-mail or view from any web browser
- Recipients can be selected by pre-configured lists, dynamic list query, data import or by selecting the specific geographic area using our GIS mapping feature.
CityWatch™ features dozens of configurable options, allowing you to create the exact type of notification desired for the targeted audience.
- Message delivery confirmation
- Team building / staffing recruitment
- Secure notifications (requires password before message delivery)
- Scheduled notifications
- Priority override over non-emergency notification
- Adjustable messages
- Call escalation (multiple numbers per contact)
- Automatic call retry on busy / no answer
- Answering machine / voicemail detection
- Initiate from phone / network or web
- Easily integrates with 3rd party software