Avtex InfoSweeper™

InfoSweeper™ is a custom Unified Communications (UC) solution that integrates Microsoft UC applications with your existing knowledge management solution




 

Microsoft Unified Communications solutions deliver value far beyond traditional phone systems, but it doesn’t stop there. With tools such as InfoSweeper from Avtex you can trigger information “pops” based on call events from the Lync client. Information can be presented from internal and external web applications such as SharePoint, or even Windows-based or terminal applications with custom extensions.

While not a replacement for call full contact center solutions, InfoSweeper can bring some basic contact center style knowledge management tools to the rest of your organization, at a fraction of the cost of many solutions.

 


Multiple Sources


  • Web Search Engines
  • SharePoint Sites
  • Intranet/Extranet
  • Windows-based applications
  • Terminal sessions 

 





Interested in InfoSweeper™?


Would you like to see a demonstration of InfoSweeper?  Contact us to setup a demo.

 


Powered by Lync

 

InfoSweeper from Avtex is built on top of the Microsoft Unified Communications platform Lync

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Avtex UC Products


Avtex is one of few Microsoft Unified Communication experts to leverage its expertise as the foundation for a suite of software applications.