iSurvey



Avtex iSurvey is an easy to use survey administration application which allows administrators, managers and supervisors to easily create new surveys and manipulate questions and responses of existing surveys.



iSurvey Features

  • Multi-Media support includes Calls,Chats, Emails, and Web
  • Enhanced interaction selection
  • Enhanced scoring capabilities individual scoring for questions & answers
  • Survey exporting & importing for portability
  • New, powerful survey & question wizards
  • Data entry questions
  • Agent initiated surveys
  • Built-in survey, queue, & agent reports
  • Skip logic based on responses
  • Skip logic based on caller info
  • Automatic callback feature
  • Email notifications
  • Flexible post-survey actions
  • Built-in prompt management
  • Flexible survey scoring
  • Agent based questioning

Interested in iSurvey?

Contact us to schedule a demonstration of iSurvey.


Designed for CIC

 

 

The Avtex iSurvey solution was designed and developed by Avtex engineers to work with the CIC platform from Interactive Intelligence.


Upcoming Events


  • SOCAP Chicago Lunch & Learn

    On May 30th, the SOCAP Chicago Chapter invites you to the famous Skybox on Sheffield Rooftop to gain more insights on how technology can enhance the consumer experience. Avtex's President, George Demou, will be the speaker for this exciting event!
    Chicago, IL | May 30, 2013 10:00 AM
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  • From Roadmap to Reality

    Join Avtex, SoftwareONE and Benchmark Learning on May 15th at Crave in St. Louis Park for a fast-paced lunch and learn as we go from Roadmap to Reality by demonstrating how weaving Microsoft solutions together can maximize the productivity
    St. Louis Park, MN | Jun 05, 2013 11:30 AM
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Strategic Partnerships
Avtex invests significant time to develop and foster partnerships that are beneficial to our clients. Avtex is proud to be recognized as Partner of the Year for Microsoft and an Elite Partner for Interactive Intelligence.
2012 Microsoft Partner of the Year
2012 Elite Partner of the Year for ININ