RoboReports™

Automated Reporting Made Easy



Avtex RoboReports™ is a simple to use report schedule that allow users to create reports that deliver Interactive Intelligence Customer Interaction Center® (CIC) reports to email address, a file share, or a printer on a regular basis. Reports can be scheduled to run only between hours of the day and for certain days of the week.



Key Features of Avtex RoboReports

  • Easy-to-use, wizard driven interface
  • Select how often the report runs and what dates and times to include
  • Built-in user security
  • Multiple CIC server support
  • Presets make creating new reports even easier
  • Compatible with all CIC 2.4, 3.0, and 4.0 historical reports and custom reports
  • Requires no additional hardware
  • Select when a report will run with greater precision
  • Sample run times will guide you in choosing the proper frequency.
  • Support holidays
  • Reports can be saved/sent in eight file formats
  • Setup delivery to email addresses, file shares, printer, and via fax 

Interested in RoboReports? 


Would you like to see a demo of how RoboReports extends the capabilities of the Interactive Intelligence Customer Interaction Center (CIC) platform?  Contact us to schedule a demo.


Designed for CIC

 

 

The Avtex RoboReports solution was designed and developed by Avtex engineers to work with the CIC platform from Interactive Intelligence.

Learn more


Upcoming Events


  • Coors Light Carb Day 2013

    Join Avtex and SoftwareONE for an exclusive Carb Day experience! Enjoy live music and watch the final race practice session while networking with fellow technology professionals.
    Indianapolis, IN | May 24, 2013 08:00 AM
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  • SOCAP Chicago Lunch & Learn

    On May 30th, the SOCAP Chicago Chapter invites you to the famous Skybox on Sheffield Rooftop to gain more insights on how technology can enhance the consumer experience. Avtex's President, George Demou, will be the speaker for this exciting event!
    Chicago, IL | May 30, 2013 10:00 AM
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  • From Roadmap to Reality

    Join Avtex, SoftwareONE and Benchmark Learning on May 15th at Crave in St. Louis Park for a fast-paced lunch and learn as we go from Roadmap to Reality by demonstrating how weaving Microsoft solutions together can maximize the productivity
    St. Louis Park, MN | Jun 05, 2013 11:30 AM
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Strategic Partnerships
Avtex invests significant time to develop and foster partnerships that are beneficial to our clients. Avtex is proud to be recognized as Partner of the Year for Microsoft and an Elite Partner for Interactive Intelligence.
2012 Microsoft Partner of the Year
2012 Elite Partner of the Year for ININ