Avtex Lync Consultants
At Avtex we have one of the leading groups of Lync consultants in the US. The Lync specialists at Avtex continue to stand apart from the competition with their strong commitment to innovation on the Lync platform.
Solution Story - Crew Dispatch
The Crew Dispatch solution from Avtex automates the time-consuming task of gathering response teams for emergencies, allowing organizations to profile the number and skill requirements needed, and then let the system find the people to meet the needs. Once the incident is profiled by the dispatcher or requester, potential responders receive an automated call out from the system, and are prompted to confirm their availability and, optionally, ETA for arrival. Dispatchers have access to a real-time status of the team assembly process, as well as ad-hoc reporting and SharePoint integration options for post-incident review.
To read a case study about Crew Dispatch, click here.