Whether mobilizing a small team or an army of first responders, alerting a patient about an upcoming appointment or an entire department about an event, notifying an entire city or a single department about a natural disaster – real-time, mass notifications can save time and energy and in some cases lives.

Avtex is proud to have been a leader in notification and alert technologies, used by hundreds of organizations around the country, for over a decade. Our products have evolved as the technology landscape has – allowing our customers to integrate their own business software and processes and compensating for the needs of end users with text-to-speech, IVR, email, SMS or voicemail alerts.

CityWatch

CityWatch gives you the ability to create, target and send an alert or non-alert message to literally thousands of destinations within minutes. CityWatch is a full-featured, outbound and inbound notification system and service that enables you to quickly, accurately, and automatically send emergency and informational messages to literally thousands of contacts, via phone, text messaging, fax, pager, and e-mail. [CityWatch PDF]

Interaction Dialer

Interaction Dialer is a predictive dialer system that pre-integrates to the Customer Interaction Center® (CIC) IP contact center solution from Interactive Intelligence for outbound and blended predictive dialing, as well as for compliance options, call scripting, intelligent campaign staging and more. [Interaction Dialer PDF]