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The
Supervisor User allows a Contact Center Supervisor to listen in and
administer other system Contact Center, Enhanced or Basic system
users.
Monitoring
Supervisors are able to see real time activity in their ACD Queue’s
along with historical stats on Queue and Agent performance.
There are many ways that the Hosted PBX can supplement an existing phone
system. Give us a call. We would be happy to discuss your particular needs.
To Contact Us,
CLICK HERE
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Contact
Center Information
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