The company's innovation and experience maximizes customer value with a product line that helps businesses more rapidly respond to change, while reducing the cost and complexity associated with managing interactions.

From sophisticated contact center automation applications - including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more - to SIP-based enterprise IP telephony, unified communications and messaging, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.

Product awards are great but recognition from industry peers speaks volumes. The products from Interactive Intelligence have captured hundreds of industry awards since 1994.

Here are just a few recent prestigious honors:

• Software Magazine's 2006 Top 500 Global Software and Services Companies;
• The 2006 Network World 200;
• Network Computing Magazine's 2006 Well-Connected Award;
• CRM Magazine's 2006 Rising Star Excellence Award;
• Miercom's 2006 "Performance Verified" Award;
• SearchCRM's 2006 Product of the Year Award;
• Internet Telephony Magazine's 2006 Product of the Year Award;
• Customer Inter@ction Solutions Magazine's 2006 Product of the Year Award; and
• Call Center Magazine's 2007 Product of the Year Award

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