Avtex Support Services consists of a dedicated staff who are there to assist you at a moment's notice providing a 'partnership' approach when needed.

With Avtex Support Services, you can be confident that during critical times you have a dedicated staff of trained engineers there to support you. Avtex can support you post-implementation 24x7x365 or in blocks of hours, to ensure you have necessary technical resources to mitigate an issue as soon as possible.

Our Technical Assistance Center (TAC) engineers provide exceptional service for your mission critical applications. No waiting around for a technician to call back. We route your interactions (call, web, email) to a support engineer so you are assured of talking to a live voice almost immediately. We employ the use of on-line diagnostic tools, so our engineers can begin troubleshooting right away with you on the phone 24 hours a day, 7 days a week.