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The success of your new system requires that special attention be paid to all the details of the implementation. Computer Telephony Integration projects involve precise integration with your network, mail server, central database and most importantly your existing telecommunications equipment.
Having a successful implementation is no accident; it comes with careful discipline, product expertise and a broad base of knowledge acquired from years of experience and training. Our System Engineers specialize in complex customer installations. Avtex Engineers come from a data or telecom background and then we train them to be an expert in both. They bring customer service savvy to the technical gear head. Their job is to get your system in successfully and ensure the technical aspects of the cut over are as smooth as silk. System Engineer Certifications:
PBX Integration Experience:
CRM Integrations:
Legacy Integrations:
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“Avtex provided the people, processes and technology expertise that made our deployment a huge success.” “Because Avtex was so knowledgeable about the new software, and because of CIC’s open, all-in-one architecture, deployment went very fast.” |
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