Ongoing Support and Maintenance

Avtex has worked hard to earn a reputation for providing excellent customer service. Our Technical Assistance Center (TAC) engineers provide exceptional service for your mission critical applications.

No waiting around for a technician to call back. We route your interactions (call, web, email) to a support engineer so you are assured of talking to a live voice almost immediately. We employ the use of on-line diagnostic tools, so our engineers can begin troubleshooting right away with you on the phone 24 hours a day, 7 days a week. Click here to submit a Service Request

To open a support ticket or check the status or history of any open tickets you may have, please log in to our e-service portal

Rest assured when you need us, we'll be ready to assist.