Archives for Microsoft

Explore the Power of the Microsoft Cloud

Cloud Business Alignment Workshop Let Avtex Help You Get the Most Out of the Microsoft Cloud The Microsoft Cloud presents significant opportunity for organizations to improve access to information, streamline business process and encourage collaboration. The cloud’s faster iteration cycle delivers capabilities to users more rapidly than ever before, making it possible to continually improve available toolsets. The rapid advancement of technology within the enterprise can lead to confusion, however, making it important to keep users informed on available tools and changes to business processes. Avtex leverages a deep knowledge of Microsoft Cloud capabilities and best practices to help you
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The Future is Here: Real-Time, Omni-Channel Customer Engagement with ThunderHead’s ONE Engagement Hub

Webinar Overview: Omni-channel customer engagement is dependent on a brand having a complete understanding of their customer’s wants and needs. To do this, brands need to listen to their customers across ALL touch points, departments and solutions within the customer ecosystem. Connecting all this together can seem like a daunting task. Until now… The ONE Engagement Hub from Thunderhead is the complete customer engagement and customer journey solution. It can be easily integrated with customer ecosystem solutions (i.e. Microsoft Dynamics 365) to enable omni-channel customer engagement. Join this webinar with Avtex and Thunderhead to see the power of ONE.
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Enjoy the Best of Parature within the Microsoft Ecosystem

Avtex Streamlines the Migration from Parature to Microsoft Dynamics 365 Since the acquisition of Parature in 2014, Microsoft has invested heavily in understanding the unique challenges associated with Customer Relationship Management platforms. Three years working with Parature’s extensive customer base has given Microsoft the insight needed to tackle the complex customer service marketplace. The insight gained during the research phase has been instrumental in the development of Microsoft Dynamics 365, the latest and greatest of business platforms from Microsoft. According to Microsoft, Dynamics 365 unifies CRM and ERP capabilities – in short, a unified platform to run your business with
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The Power of Document Generation with Nintex — April 5th

The Power of Document Generation with Nintex Join Avtex SharePoint guru Brian Caauwe an April 5th as he offers insights into the challenges of document generation within Office 365, and solutions for overcoming them. Event Description Document generation capabilities in Office 365 are limited. Organizations can drown in dated processes, tribal knowledge and segmented tools when generating and sharing critical documentation. Nintex and Avtex have partnered to bring a solution showcase to Minneapolis focused on document generation in a more productive business. Utilizing Nintex technologies, Avtex enables you to quickly automate the creation of important documents such as contracts, invoices,
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Join Us For March MNSPUG — Wednesday March 8

Business Apps and Processes with Microsoft PowerApps, Flow and SharePoint Not every business problem can be solved with off-the-shelf solutions, and developing custom solutions has traditionally been too costly and time consuming for many of the needs teams and departments face—especially projects that integrate across multiple data sources or require delivery across multiple devices from desktop to mobile. As a result, too many technology needs end up unsolved or under-optimized. People piece together spreadsheets, email chains, silo-based workflows and manual processes to fill in the gaps. While SharePoint workflows can help, they are often viewed as difficult to create and
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Avtex SharePoint Expert Brian Caauwe to Host Sessions at InspireX 2017

We’re headed to New Orleans next week for InspireX, Nintex’s annual partner and customer conference! We’re proud to be a sponsor and our very own SharePoint expert, Brian Caauwe, is doing two sessions! The Power of Document Generation in Office 365 Document generation capabilities in Office 365 are limited. Nintex, combined with Drawloop, will enable you to quickly automate the creation of important documents such as contracts, invoices, certifications and much more. Combine the document generation capabilities with the power to connect to external systems such as Dynamics CRM, DocuSign and Yammer which can create a holistic solution to streamline
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Connecting Microsoft Dynamics 365 with Power BI

Use Power BI with Microsoft Dynamics CRM Online Creating and sharing Power BI reports are a powerful new way to work with Microsoft Dynamics 365 data.  As a tightly coupled cloud service, Power BI works with Microsoft Dynamics 365 to provide data analytics and highly informative, actionable, and interactive data visualizations. As discussed in a previous blog, the easiest way to get started using Power BI with Microsoft Dynamics 365 is to use the freely available Content Packs.  Microsoft Power BI has a desktop application for when more advanced and customizable data analytics are required. Getting Started If you would
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Microsoft Dynamics 365 Content Power Pack for Power BI

Creating and sharing Power BI reports are a powerful new way to work with Microsoft Dynamics CRM data.  As a tightly coupled cloud service, Power BI works with Microsoft Dynamics 365 (inclusive of Microsoft Dynamics CRM Online) to provide data analytics and highly informative, actionable, and interactive data visualizations. The Microsoft Dynamics 365 Content Packs for Power BI allows you to easily access and analyze your data from prebuilt dashboards and reports using an OData feed. Getting Started To get started you will need a Microsoft Power BI account and access to your Dynamics 365 instance. How to connect  
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Patient Experience Technologies

Thanks in part to health care reform, competition amongst medical care and insurance providers has hit an all time high. With added options available to patients, the power has shifted to those seeking medical care, rather than those providing it. This shift has resulted in significantly altered patient expectations; patients once focused solely on obtaining quality medical treatment now expect a more robust and effective experience whenever dealing with a medical provider. Understanding the demands of your patients is simply the first step in creating a holistic approach to meeting their needs. To create a truly effective patient experience, it
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